Here's Eliot's take:

Go get `em Tom!! Viva la internet!

Even if you read the original complaint and agree with Baldanza in principle, that's a pretty jerkoff way to respond to a customer and if he had any balls, he would apologize and refund the twenty-two cents or whatever the passenger paid to travel on Mr. Baldanza's discount thrift store flying claptrap.Hear, hear!

